It depends on where the person has died and the cause of death. When someone dies at home and has been under their doctor's care, you should call their doctor first. The doctor will then prepare a death certificate. You then need to contact your Funeral Director to arrange to transfer your loved one into their care. When someone dies in a nursing home, the home will call the Funeral Directors nominated by the family when the now-deceased first took up residency.
What do you do when someone passes in a hospital?
You need to call your Funeral Director who will make all the necessary arrangements with the hospital, transfer your loved one to the funeral home, and organise the funeral with you.
What happens when a death is sudden, unexpected, accidental or suicide?
The doctor or a family member must notify the Police. The Police will organise the transfer to the Coroners Department by a government contractor. In these circumstances, the Coroner may require the deceased to undergo a post mortem examination to ascertain the cause of death. As a result, expect a delay with funeral arrangements until an investigation is complete, and the necessary documentation supplied. Your Funeral Director will liaise with the Coroner and keep you up to date of the expected release.
What happens when someone passes interstate or overseas?
Your Funeral Director must follow the local regulations and procedures, liaising with local authorities to make arrangements to return your loved one home. Remember, it always remains the privilege of the family to choose the Funeral Director. Ignore anyone who attempts to tell you otherwise. Even when the government-contracted company has taken the deceased to the Coroners Department, they hold no authority over your very personal choice of a Funeral Director.
Can you Plan in Advance?
Yes, and pre-planning your own funeral has many benefits for you and your loved ones. While many of us may feel a bit overwhelmed at the thought of our own mortality and the idea of arranging our own farewell, by planning ahead now you will be able to guide your family as to your true end of life wishes and relieve them of that burden when they are grieving. You can learn more about pre-planning here.
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Things to consider
Coffins & Caskets
Urns & Keepsakes
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